The customer urgently needs the current status but Martin is in a meeting with the customer all day. Unfortunately, the team did not coordinate properly on an issue and the case slips through the cracks without being processed. Assign a person to handle the case or track the correspondence centrally and at a glance using our ticket system. You can also create regular reports and have them sent to you. Speaking of which, with a central email address (e.g. support@mustermann.de) you can professionalize your external image and also free yourself from individual dependencies.
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